Virtual Assistant Services

Social Media Management

• Setting up new Pages/Accounts/Groups
• Promoting Posts across Various Social Media Channels
• Creating Posts
• Monitoring Engagement
• Replying to Messages, Mentions & Comments
• Designing Banners, Headers & Backgrounds
• Researching Popular Hashtags for Clients Niche
• Creating and Running Ad Campaigns
• Setting up Social Scheduling Tools
• Uploading Content
• Writing or Updating Business Pages & Profiles

Project Management

  • Activity and Resource Planning

  • Co-ordinating and organising a project team

  • Time Management

  • Cost Estimating

  • Monitoring Progress

  • Managing reports and documentation

Customer Services

• Providing Quotations
• Processing Orders
• Issuing Refunds/Credit Notes
• Covering Live Chat
• Following up on Orders and Collating Feedback
• Chasing Outstanding Payments
• Updating Customer Records
• Setting Up or Updating CRM System

Personal Assistant

  • Acting as a first point of contact, responding to emails

  • Making Appointments & Calls

  • Arranging Travel

  • Diary Management

  •  Organising events and conferences

  • Reminding you of important tasks and deadlines

  • Implementing and maintaining procedures

  • Implementing and maintaining administrative systems

  • Liaising with staff, suppliers and clients

Administrative Support

• Building & Managing Databases

• File Management

• Data Entry

• Creating Reports, Forms, Documents and Presentations

• Drafting Letters & E-mails

• Setting up Spreadsheets

• Audio Transcription

Email & Inbox Management

•Responding to Common Questions

• Categorising & Flagging Important Messages

• Following up on Sent E-mails

• Deleting Spam

• Unsubscribe from Unwanted Mailing Lists

• Forwarding Messages to other team members as required

• Drafting Responses

• Business E-mail Configuration

Please feel free to check out our pricing & packages.

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Based in Nottinghamshire, England, United Kingdom.